Privacy Policy

1. Introduction

VantaPool ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and subscription services (the "Services").

2. Information We Collect

  • Account & Authentication Data: We use Clerk to manage authentication and user accounts. Data you provide (e.g. name, email, login credentials) is securely processed by Clerk.
  • Payment Information: Payments are processed though Clerk via Stripe. VantaPool does not store any credit card information or sensitive payment details.
  • Usage Data: We collect analytics (pages visited, queries run, timestamps, IP, device/browser).
  • Support Communications: Messages, feedback, or requests you send to us.

3. How We Use Information

We use collected information to:

  • Provide and maintain the Services.
  • Manage subscriptions and billing.
  • Monitor usage, enforce rate limits, and detect abuse.
  • Communicate updates, support, and account notices.
  • Improve our platform and user experience.
  • Comply with legal obligations.

4. Sharing Information

We share data only as needed to:

  • Process payments (via Stripe).
  • Provide authentication (via Clerk).
  • Comply with legal requests or protect rights/security.

We do not sell your personal data.

5. Cookies & Tracking

We use cookies and analytics tools to improve functionality. You can disable cookies in your browser, but some features may not work properly.

6. Data Security & Retention

We implement reasonable safeguards but cannot guarantee 100% security. Data is retained only as long as necessary for legitimate purposes (account, billing, compliance).

7. Your Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your personal data. Contact us at support@vantapool.com.

8. Children

Our Services are not intended for anyone under 18. We do not knowingly collect data from minors.

9. Changes

We may update this Privacy Policy periodically. Continued use of the Services means acceptance of the updated policy.

10. Contact

Questions? Contact support@vantapool.com.